7-2
920011-649 Operator Manual Troubleshooting
7.1 Troubleshooting
Chart
PROBLEM POSSIBLE CAUSE AND CORRECTION
1. Interior light does not turn ON. 1. Unit is in OFF position; press top portion of POWER (ON/OFF)
toggle switch to turn ON processor.
2. Interior light bulb is burned out. Replace light bulb. If faulty, call
STERIS.*
2. Cycle does not start when START
touch pad is pressed.
1. Door is not closed; push door firmly to close and press START
touch pad.
2. If condition reoccurs, call STERIS.*
3. Little or no water through rotary
spray arms or manifolds.
1. Processor rotary spray arms are clogged or obstructed; clean
spray arms (refer to S
ECTION 6.12).
2. Endoscope processing support is not correctly positioned in
chamber. Open door, push support firmly into back of chamber.
3. Chamber debris screen may be clogged; clean if necessary.
4. ENDOSCOPES AND ACCESSORIES MUST BE REPROCESSED
THROUGH A COMPLETE RELIANCE EPS CYCLE (refer to
S
ECTION 4).
5. If condition reoccurs, call STERIS.*
4. Rotary spray arms are not
turning.
1. Bushing not properly installed or missing on rotary spray arm hub
(refer to S
ECTION 6.12).
2. Rotary spray arms are clogged; clean spray arms (refer to
S
ECTION 6.12).
3. ENDOSCOPES AND ACCESSORIES MUST BE REPROCESSED
THROUGH A COMPLETE RELIANCE EPS CYCLE (refer to
S
ECTION 4).
4. If condition reoccurs, call STERIS.*
5. Water leaks from processor. Call STERIS.*
6. Chamber does not drain
completely.
1. Chamber debris screen may be clogged; clean if necessary.
2. ENDOSCOPES AND ACCESSORIES MUST BE REPROCESSED
THROUGH A COMPLETE RELIANCE EPS CYCLE (refer to
S
ECTION 4).
3. If condition reoccurs, call STERIS.*
7. Vapor, mist or unusual odor
emanating from chamber.
Damaged door gasket and/or damaged door interlocks, call STERIS.*
8. Heat loss from chamber. Hot air
escaping from door during air
purge phase.
Damaged door gasket and/or door interlocks, call STERIS.*
*Service charges may be incurred. Consult your warranty for details.
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