Phaser 3250 Laser Printer Service Manual 5-19
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination 
appears as a very light gray dusting.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■ HVPS, PL1.1.3
■ Transfer Roller, PL1.1.11
■ Print Cartridge, PL1.1.20
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 1.Check the paper condition.
2.Is the paper dry, recommended 
type, and loaded in the correct 
position?
Go to step 2. Replace the 
paper.
2 1.Print a Demo page.
2.Does the image appear less than 2% 
on the page?
Go to step 3. Go to step 4.
3 Check the Print Cartridge. Is the Print 
Cartridge empty?
Replace the 
Print Cartridge 
(
page 8-7).
Go to step 4.
4 1.Check the Transfer Roller 
movement.
2.Does the Transfer Roller rotate 
smoothly?
Go to step 5. Clean the 
Transfer Roller 
bushings.
Background Contamination