3-2 Phaser 3250 Laser Printer Service Manual
Error Messages and Codes
Introduction
This chapter describes error messages listed on the Error History page.
These error indications serve as the entry point into the troubleshooting
process.
Troubleshooting of problems not directly indicated by or associated with an
error message or error code is covered in
“General Troubleshooting” on
page 4-1. Print quality problems are covered in “Print-Quality
Troubleshooting” on page 5-1.
The printer tracks and reports errors on the Error History Report including
Engine (fatal) and Jam Error logs (refer to
“Error Message Summary” on
page 3-6)
Accessing the Event Log
For detailed information on how to print various embedded pages, refer to
“Reports and Information Pages” on page 1-26, Chapter 1, General
Information.
1. From the Control Panel, press and hold the Start/Stop button for
approximately 15 seconds and release the Start/Stop button.
2. The Event Log is printed.
Embedded
Pages
Blinking
Rate
Slowly
2 seconds
For Customer
(in the User Guide)
Only for Service Technician
(in the Service Manual)
5 seconds 10 seconds 15 seconds
Quickly Slowly Quickly
Approx.
Release
Time
Demo Page Print
Cleaning Page
Event Log and
Supplies
Information
Configuration
Page and
Menu Map
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