Xerox Phaser 3330 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-75
Network Error - No Remote Xerox Server
Machine is unable to contact the remote Xerox SMart eSolutions Communication Server.
Applicable Errors
• 17-562: Auto-registration process fails to communicate
• 17-563: Machine fails to communicate with Xerox Edge Server
Initial Actions
• Check network and data configuration settings.
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Procedure Table
BOOTP Problem Error
Machine is unable to contact the remote Xerox SMart eSolutions Communication Server.
Applicable Errors
• 17-700: BOOTP Server Error
• 17-710: BOOTP Server Error
• 17-800: DHCP Server Error
• 17-810: DHCP Server Error
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
5. Cycle printer power.
Does the error persist?
Install a new Main PWB:
• Phaser 3330 (PL
1.0.7, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335 and
3345 (PL 6.1.7, Parts
List 6.1 WorkCentre
3335/3345 Main).
Complete.
Step Actions and Questions Yes No
1. Verify the SMart eSolutions settings are
correct.
Complete.
Step Actions and Questions Yes No

Xerox Phaser 3330 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 1200 x 1200 dpi
First Page Out Time	As fast as 6.5 seconds
Monthly Duty Cycle	Up to 80, 000 pages
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	850 sheets
Processor Speed	600 MHz
Memory	256 MB
Paper Output Capacity	150 sheets
Print Languages	PCL 5e, PCL 6, PostScript 3
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Media Sizes Supported	Letter, Legal, Executive, A4, A5
Maximum Paper Size	8.5 x 14 in (Legal)
Weight	10.6 kg