Xerox Phaser 4620 User Manual

5/2011
2-54
Phaser 4600/4620 Printer Service Manual
09-700-00, 09-800-00, 09-810-00
Revision - Xerox Internal Use Only
Status Indicator RAPS
09-700-00 Toner Supply Error RAP
09-700-00 Inadequate toner supply to the Drum Cartridge.
BSD-Reference: WD 5
Initial Actions
• Check the Toner Cartridge for seal tape.
• Cycle system power.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Check the Toner Cartridge. The Toner Cartridge is installed correctly and the seal tape is
removed.
YN
Remove seal tape if present, then gently agitate the Toner Cartridge and install.
Remove the Right Cover (REP 28.2) and check the Top Door linkage. The linkage is con-
nected and operates freely when the Top Door is raised and lowered.
YN
Repair the Top Door linkage.
Test the toner motor in the Main Drive Assembly. The motor rotates.
YN
Reseat CN9 on the MCU Board, then retest the toner motor. The motor rotates.
YN
Replace the Main Drive Assembly, REP 4.1.
Reassemble and perform SCP 6 Final Actions.
Check all connections between the MCU Board and Main Drive Assembly. The harnesses
are connected and undamaged.
YN
Repair or reconnect the harness.
Replace these components in order until the error is corrected.
1. Toner Cartridge
2. Main Drive Assembly, PL 4.10 Item 1
3. MCU Board, PL 3.10 Item 3
09-800-00, 09-810-00 Invalid Toner Cartridge RAP
09-800-00 Invalid Toner Cartridge detected. Unmatched area code, or CRU plan code error.
09-810-00 Non-Xerox Toner Cartridge detected.
BSD-Reference: WD 7
Initial Actions
• Install a genuine Xerox Toner Cartridge.
• Cycle system power.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Replace the Toner Cartridge with a genuine Xerox cartridge with the proper SKU. The error
message is displayed.
YN
Perform SCP 6 Final Actions.
Check the Toner Cartridge CRUM connector. The connector is clean and undamaged.
YN
Clean or repair the toner CRUM connector.
Remove the Left Cover (REP 28.3) and check toner CRUM harness connections and condi-
tion. The harness is clean, connected and undamaged.
YN
Repair or reconnect the harness.
Replace these components in order until the error is corrected.
1. Toner Cartridge
2. Joint Board, PL 9.15 Item 7
3. MCU Board, PL 3.10 Item 3

Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm