Avaya IP Office Basic Edition - Call Coverage Rings

Phone Based Administration Page 199
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Comments on this document? infodev@avaya.com
Ring Settings: Abbreviated Ringing
14.2 Call Coverage Rings
Use this feature to define the number of times intercom, transferred and outside calls on lines assigned ownership ring at
an extension before they are sent to the covering extension. You can program the number of call coverage rings on an
individual extension basis.
· If an extension has call coverage and voicemail coverage active, covered calls ring at the covering extension for
the specified number of call coverage rings:
· If the covering extension does not answer, the call is routed to the voice mailbox of the extension that
activated Call Coverage after the specified number of VMS Cover Rings .
· If the covering extension has Do Not Disturb active, the call is routed immediately to the voice mailbox of the
extension that activated Call Coverage.
· An extension user can switch call coverage on or off using a Call Coverage button. The button is also used to
set the coverage extension.
· One ring is approximately 5 seconds.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
· To do the above during a call, you may need to press the PHONE button to display the Admin soft key
option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET
buttons still affect the connected call.
2. Use the up or down arrow buttons to scroll the display to System Administration. When highlighted, press
Select.
3. Use the up or down arrow buttons to scroll the display to Extensions. When highlighted, press Select.
4. Use the up or down arrow buttons to scroll the display to Call Coverage Rings. When highlighted, press
Select.
5. At the Extension: prompt enter the extension you want to edit.
6. The current setting is displayed.
7. Enter the number of rings required, between 1 and 9. The default is 2 (10 seconds).
· Alternatively use the left or right arrow icons to toggle through the settings or Default to return to the
default setting.
8. Use the up or down arrow buttons to select another extension to adjust if required.
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu.
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press Feature **config (ie. Feature **266344).
· If the system has a system password set, it is requested. Enter the password.
2. The phone displays System Admin.
3. Dial #320. The phone displays Call Coverage Rings.
4. Enter the number of the extension to be programmed.
5. Enter the number of rings required, between 1 and 9. The default is 2 (10 seconds).
· Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return
to the default setting.
6. Press the Next Item or Previous Item button for the next or previous extension respectively.
· To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
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