Avaya IP Office Basic Edition - Music on Hold

Phone Based Administration Page 219
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Comments on this document? infodev@avaya.com
Holding Calls: Hold Recall Time
15.2 Music on Hold
When music-on-hold is activated and available, a caller on hold hears the hold music connected to the system.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
· To do the above during a call, you may need to press the PHONE button to display the Admin soft key
option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET
buttons still affect the connected call.
2. Use the up or down arrow buttons to scroll the display to System Administration. When highlighted, press
Select.
3. Use the up or down arrow buttons to scroll the display to Auxiliary Equipment. When highlighted, press
Select.
· Alternatively, dial # and the system administration code.
4. Use the up or down arrow buttons to scroll the display to Music on Hold. When highlighted, press Select.
5. The current setting is shown.
6. Press 1 or 2. The default is 1, ie. music on hold is on.
· 1 = Active/Assigned (the default).
· 2 = Not active/Not assigned.
· Alternatively use the left or right arrow icons to toggle through the settings or Default to return to the
default setting.
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu.
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press Feature **config (ie. Feature **266344).
· If the system has a system password set, it is requested. Enter the password.
2. The phone displays System Admin.
3. Dial #602. The phone displays Music on Hold.
4. Enter the required value. The default is 1, ie. music on hold is on.
· 1 = Active/Assigned (the default).
· 2 = Not active/Not assigned.
· To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
ETR 18D/ETR 34D Phone
1. At either or the first two extensions on the system, press Feature 0 0 followed by two presses of the first
intercom or call appearance button.
2. System Administration: is shown on the display.
3. Dial #602. The phone displays Music on Hold.
4. Enter the required value. The default is 1, ie. music on hold is on.
· 1 = Active/Assigned (the default).
· 2 = Not active/Not assigned.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
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