Avaya IP Office Basic Edition - Dial Plan

Phone Based Administration Page 59
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Comments on this document? infodev@avaya.com
Telephony Features: Key System or PBX System
2.2 Dial Plan
Extension Numbering
IP Office Basic Edition systems can be configured to use either a 2-digit or 3-digit numbering for user extensions.
· If 2-digit numbering is selected, the extensions are numbered 10 to 57. This numbering cannot be changed. In 2-
digit mode only 48 extensions are supported.
· If 3-digit numbering is selected, the extensions are numbered from 100 upwards. This numbering can be changed
in the range 100 to 579 using system web management. In 3-digit mode a maximum of 100 extensions are
supported.
· In both cases, those extensions not matched by physical ports are automatically assigned as phantom
extensions .
· The system numbering mode can be changed through the phone based administration menus,
Special Dialed Numbers
The following can be dialed after selecting an Intercom or call appearance button or simply going off hook.
Function
Number
Description
Operator
0
Dials the first extension in the system.
Extension Pickup
6
Answer the call alerting at another extension. Dial 6 followed by the
extension number.
Group Pickup
66
GroupDial 66 followed by the pickup group number (1 to 4).
Line Pickup
68
Answer the call alerting on a particular line. Dial 68 followed by the line
number.
Loudspeaker
70
Makes a call to the extension configured as the system's Loudspeaker
Paging extension.
Calling Group
7
Group calling. Dial 7 followed by the calling group number (1 to 4).
Operator Group
75
Operator group. This is supported only on systems with their System Mode
set to PBX System.
Modem Port
76
Modem port . Used for remote access for configuration.
Hunt Group
77
Dial 77 followed by the hunt group number (1 to 6).
Voicemail Access
777
Connects the extension to the extension user's own mailbox.
Remote Voicemail
778
Connects the extension to prompts to specify the mailbox required.
Auto Attendant
78
Auto attendant numbers. See the section Auto Attendant Numbers
below.
Idle Line Pickup
8
Dial 8 followed by the line number (01 to 64).
ARS Selector
8
Seize an available trunk in the ARS selector group (65 to 99). This is
supported only on systems with their System Mode set to PBX System.
External Call
9
Key System: Start an outgoing external call without first selecting a line
appearance button. The line used is automatically selected Automatic Line
Selection .
PBX System: Optional external dialing prefix . The use of 9 can be
removed or swapped with 0 (the operator number).
Intercom Call
*
Prefix * in front of an internal number will attempt to make an intercom
voice signal call where the caller can speak over the destination's phone
speaker. If the destination cannot auto answer, the call becomes a normal
call.
Simultaneous Page
*70
Make a page call to both the users in Calling Group 1 and to the extension
configured as the system's Loudspeaker Paging extension.
63
68
64
86
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