Avaya IP Office Basic Edition - Night Service

Phone Based Administration Page 273
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Comments on this document? infodev@avaya.com
Button Programming: Message Alert Notification
16.25 Night Service
Use this feature to program a button on the first extension on the system to turn night service on and off. When night
service is on, all lines assigned to the telephones of the users in the night service group ring immediately, regardless
of their normal line ringing settings.
Night service is useful if you want phones to ring after regular business hours. For example, although Shipping
Department workers do not answer calls directly during the day, you want them to answer incoming calls after hours.
· You must program a Night Service Button on the first extension on the system.
· This function is only supported on a button that includes an LEDs/LCD. It will indicate when the function is on.
· If the user has this feature enabled, removing this button will turn the feature off.
· Dialing restrictions for extensions not in the Night Service Group remain the same as during normal daytime
operation.
· If you reassign the Night Service Button, it is removed from the button where it was previously assigned.
· If you program a System Password , you must enter the password when turning Night Service on or off. In
addition, when Night Service is on, users in the Night Service Group can dial only numbers on the Emergency
Phone Number List and marked system speed dial numbers without entering the System Password. Night
Service with a System Password is useful for controlling unauthorized use of phones after hours.
· If you have a voice messaging system, VMS Hunt Schedule determines when outside calls should ring
voicemail. The status of the Night Service Button tells the voice messaging system to operate in day or night
mode.
· The Night Service Button returns to the status (on/off) it was in immediately prior to a power failure or to System
Reset being used.
· Night Service is unavailable on T1 lines with Direct Inward Dialing (DID).
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
· To do the above during a call, you may need to press the PHONE button to display the Admin soft key
option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET
buttons still affect the connected call.
2. Use the up or down arrow buttons to scroll the display to System Administration. When highlighted, press
Select.
3. Use the up or down arrow buttons to scroll the display to Groups. When highlighted, press Select.
4. Use the up or down arrow buttons to scroll the display to Night Service Button. When highlighted, press
Select.
5. The current setting is displayed. If night service is already assigned to a button, that button is lit.
6. Enter 1 or 2. The default is 2 (Not Assigned).
· Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return
to the default setting.
Alternatively use the left or right arrow icons to toggle through the settings or Default to return to the default
setting.
7. If assigned, press Button to select the button to which night service is assigned. At the Button: prompt press
the button to which you want night service assigned or enter the button number.
· If you do not select a button, it will be automatically assigned. For DS and ETR phones, it is assigned the first
button after any line appearances. For BST phones, is it assigned to the first button after any intercom buttons
that is not a line appearance.
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu.
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