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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 1 General Troubleshooting
1.5.6 Perform a Facility Loopback on a Destination-Node Ethernet Port
e. Select Facility from the Loopback Type column. If this is a multiport card, select the row
appropriate for the desired port.
f. Click Apply.
g. Click Yes in the confirmation dialog box.
Step 6 Complete the “Test and Clear the Ethernet Facility Loopback Circuit” procedure on page 1-86.
Test and Clear the Ethernet Facility Loopback Circuit
Step 1 If the test set is not already sending traffic, send test traffic on the loopback circuit.
Step 2 Examine the traffic received by the test set. Look for errors or any other signal information that the test
set is capable of indicating.
Step 3 If the test set indicates a good circuit, no further testing is necessary with the facility loopback. Clear the
facility loopback from the port:
a. Click the Maintenance > Loopback tabs.
b. Choose None from the Loopback Type column for the port being tested.
c. Choose the appropriate state (IS; OOS,DSBLD; OOS,MT) from the Admin State column for the port
being tested.
d. Click Apply.
e. Click Yes in the confirmation dialog box.
Step 4 Clear the facility loopback circuit:
a. Click the Circuits tab.
b. Choose the loopback circuit being tested.
c. Click Delete.
d. Click Yes in the Delete Circuits dialog box. Do not check any check boxes.
Step 5 Complete the “Test the Ethernet Card” procedure on page 1-86.
Test the Ethernet Card
Step 1 Complete the “Physically Replace a Traffic Card” procedure on page 2-273 for the suspected bad card
and replace it with a known-good one.
Step 2 Resend test traffic on the loopback circuit with a known-good card installed.
Step 3 If the test set indicates a good circuit, the problem was probably the defective card. Return the defective
card to Cisco through the RMA process. Contact Cisco Technical Support at 1 800 553-2447.
Step 4 Complete the “Physically Replace a Traffic Card” procedure on page 2-273 for the faulty card.
Step 5 Clear the facility loopback on the port:
a. Click the Maintenance > Loopback tabs.
b. Choose None from the Loopback Type column for the port being tested.