Cisco ONS 15454 - Clear the PROTNA Alarm; 2.7.325 PROV-MISMATCH; 2.7.326 PTIM; 2.7.327 PWR-FAIL-A

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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 2 Alarm Troubleshooting
2.7.325 PROV-MISMATCH
Clear the PROTNA Alarm
Step 1 If the PROTNA alarm occurs and does not clear, and if it is raised against a controller or cross-connect
card, ensure that there is a redundant TCC2/TCC2P installed and provisioned in the chassis.
Step 2 If the alarm is raised against a line card, verify that the ports have been taken out of service (OOS,MT):
a. In CTC, double-click the reporting card to open the card view (if the card is not an XC10G card).
b. Click the Provisioning tab.
c. Click the admin state of any in-service (IS) ports.
d. Choose OOS,MT to take the ports out of service.
Step 3 Complete the “Reset a Traffic Card in CTC” procedure on page 2-270 for the reporting card. For the LED
behavior, see the “2.8.2 Typical Traffic Card LED Activity During Reset” section on page 2-260.
Step 4 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the
LED appearance: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates
a standby card.
Step 5 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) Any Card” procedure on
page 2-273 for the reporting card.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC 1 800 553-2447.
2.7.325 PROV-MISMATCH
For information about this alarm or condition, refer to the “Alarm Troubleshooting” chapter in the
Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
2.7.326 PTIM
For information about this alarm or condition, refer to the “Alarm Troubleshooting” chapter in the
Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
2.7.327 PWR-FAIL-A
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONETLogical Object: EQPT
The Equipment Power Failure at Connector A alarm occurs when there is no power supply from the main
power connector to the equipment. This alarm occurs on the electrical interface assemblies (EIA),
15454_MRC-12 Multirate card, MRC-2.5G-4 Multirate card, OC192SR1/STM64IO Short Reach and
OC192/STM64 Any Reach cards (also known as OC192-XFP in CTC), OC12 IR/STM4 SH 1310-4 card,
OC3 IR/STM1 SH 1310-8 card or TCC2/TCC2P.