Cisco ONS 15454 - 1.10.7 Node Icon is Gray on CTC Network View; 1.10.8 CTC Cannot Launch Due to Applet Security Restrictions; Manually Edit the java.policy File

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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 1 General Troubleshooting
1.10.7 Node Icon is Gray on CTC Network View
1.10.7 Node Icon is Gray on CTC Network View
Symptom The CTC network view shows one or more node icons as gray in color and without a node
name.
Possible Cause Different CTC releases do not recognize each other.
Recommended Action Correct the core version build as described in the “1.10.10 Different CTC
Releases Do Not Recognize Each Other” section on page 1-128.
Possible Cause Username and password do not match.
Recommended Action Correct the username and password as described in the “1.10.11 Username or
Password Do Not Match” section on page 1-129.
Possible Cause No IP connectivity between nodes.
Recommended Action Usually accompanied by Ethernet-specific alarms. Verify the Ethernet
connections as described in the “1.10.16 Ethernet Connections” section on page 1-131.
Possible Cause A lost DCC connection.
Recommended Action Usually accompanied by an embedded operations channel (EOC) alarm. Clear
the EOC alarm and verify the DCC connection as described in the “EOC” alarm.
1.10.8 CTC Cannot Launch Due to Applet Security Restrictions
Symptom The error message “Unable to launch CTC due to applet security restrictions” appears after you
enter the IP address in the browser window.
Possible Cause You are logging into a node running CTC Software R4.0 or earlier. Releases earlier
than R4.1 require a modification to the java.policy file so that CTC JAR files can be downloaded to
the computer. The modified java.policy file might not exist on the computer.
Recommended Action Install the software CD for the release of the node you are logging into. Run
the CTC Setup Wizard (double-click Setup.exe). Choose Custom installation, then choose the Java
Policy option. For additional information, refer to the CTC installation information in the “Connect
the PC and Log into the GUI” chapter of the Cisco ONS 15454 Procedure Guide. If the software CD
is not available, you must manually edit the java.policy file on your computer. Complete the
“Manually Edit the java.policy File” procedure on page 1-126.
Manually Edit the java.policy File
Step 1 Search your computer for java.policy file and open it with a text editor (Notepad or Wordpad).
Step 2 Verify that the end of this file has the following lines:
// Insert this into the system-wide or a per-user java.policy file.
// DO NOT OVERWRITE THE SYSTEM-WIDE POLICY FILE--ADD THESE LINES!
grant codeBase “http://*/fs/LAUNCHER.jar {