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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 2 Alarm Troubleshooting
2.7.61 COMIOXC
Clear the CLDRESTART Condition
Step 1 Complete the “Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card” procedure on
page 2-272.
Step 2 If the condition fails to clear after the card reboots, complete the “Remove and Reinsert (Reseat) Any
Card” procedure on page 2-273.
Step 3 If the condition does not clear, complete the “Physically Replace a Traffic Card” procedure on
page 2-273 for the card.
Step 4 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC 1 800 553-2447.
2.7.61 COMIOXC
Default Severity: Critical (CR), Service-Affecting (SA)
SONET Logical Object: EQPT
The Input/Output Slot To Cross-Connect Communication Failure alarm is caused by the XC10G or
XC-VXC-10G cross-connect card when there is a communication failure for a traffic slot.
Clear the COMIOXC Alarm
Step 1 Complete the “Reset a Traffic Card in CTC” procedure on page 2-270 on the card in which the alarm is
reported. For the LED behavior, see the “2.8.2 Typical Traffic Card LED Activity During Reset” section
on page 2-260.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the CTC reset does not clear the alarm, move traffic off the reporting cross-connect card. Complete
the “Side Switch the Active and Standby Cross-Connect Cards” procedure on page 2-271.
Step 4 Complete the “Remove and Reinsert (Reseat) Any Card” procedure on page 2-273 on the card in which
the alarm is reported.
Step 5 If the alarm does not clear, complete the “Physically Replace an In-Service Cross-Connect Card”
procedure on page 2-274 for the reporting cross-connect card.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC 1 800 553-2447 in order to report a Service-Affecting (SA)
problem.
2.7.62 COMM-FAIL
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT