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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 2 Alarm Troubleshooting
2.7.169 INCOMPATIBLE-SEND-PDIP
c. Click Delete and click Yes in the dialog box that appears.
Step 7 If the card is used as a timing reference, change the timing reference:
a. Click the Provisioning > Timing > General tabs.
b. Under NE Reference, click the drop-down arrow for Ref-1.
c. Change Ref-1 from the listed OC-N card to Internal Clock.
d. Click Apply.
Step 8 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC 1 800 553-2447 in order to report a Service-Affecting (SA)
problem.
2.7.169 INCOMPATIBLE-SEND-PDIP
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: SYSTEM
The Incompatible Software alarm is raised when the PDIP provisioning on CTC differs from the
provisioning on the host node.
Clear the INCOMPATIBLE-SEND-PDIP Alarm
Step 1 Reconfigure the send-PDI-P-alarm capability in CTC to align with the host node settings.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call TAC (1-800-553-2447).
2.7.170 INCOMPATIBLE-SW
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: SYSTEM
The Incompatible Software alarm is raised when CTC cannot connect to the NE due to incompatible
versions of software between CTC and the NE. The alarm is cleared by restarting CTC in order to
redownload the CTC jar files from the NE.
Clear the INCOMPATIBLE-SW Alarm
Step 1 Restart the CTC application.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call TAC (1-800-553-2447).
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