Cisco ONS 15454 - Clear the COMM-FAIL Alarm; 2.7.63 CONTBUS-A-18; Clear the CONTBUS-A-18 Alarm; 2.7.64 CONTBUS-B-18

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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 2 Alarm Troubleshooting
2.7.63 CONTBUS-A-18
The Plug-In Module (card) Communication Failure indicates that there is a communication failure
between the TCC2/TCC2P and the traffic card. The failure could indicate a broken card interface.
Clear the COMM-FAIL Alarm
Step 1 Complete the “Reset a Traffic Card in CTC” procedure on page 2-270 for the reporting card.
Step 2 If the alarm does not clear, complete the “Physically Replace a Traffic Card” procedure on page 2-273
for the card.
Step 3 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC 1 800 553-2447.
2.7.63 CONTBUS-A-18
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT
A Communication Failure from Controller Slot to Controller Slot alarm for the TCC2/TCC2P slot to
TCC2/TCC2P slot occurs when the main processor on the TCC2/TCC2P in the first slot (TCC A) loses
communication with the coprocessor on the same card. This applies to the TCC2/TCC2P in Slot 7.
Clear the CONTBUS-A-18 Alarm
Step 1 Complete the “Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card” procedure on page 2-272
to make the TCC2/TCC2P in Slot 11 active.
Step 2 Wait approximately 10 minutes for the TCC2/TCC2P in Slot 7 to reset as the standby TCC2/TCC2P.
Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 Position the cursor over the TCC2/TCC2P in Slot 11 and complete the “Reset an Active TCC2/TCC2P
Card and Activate the Standby Card” procedure on page 2-270 to return the card to the active state.
Step 4 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC
(1-800-553-2447). If the Cisco TAC technician tells you to reseat the card, complete the “Reset an Active
TCC2/TCC2P Card and Activate the Standby Card” procedure on page 2-270. If the Cisco TAC
technician tells you to remove the card and reinstall a new one, follow the “Physically Replace a Traffic
Card” procedure on page 2-273.
2.7.64 CONTBUS-B-18
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT
A Communication Failure from Controller Slot to Controller Slot alarm for the TCC2/TCC2P slot to
TCC2/TCC2P slot occurs when the main processor on the TCC2/TCC2P in the second slot (TCC B)
loses communication with the coprocessor on the same card. This applies to the Slot 11 TCC2/TCC2P.