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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 2 Alarm Troubleshooting
2.7.71 CTNEQPT-PBWORK
Clear the CTNEQPT-PBWORK Alarm
Step 1 If all traffic cards show CTNEQPT-PBWORK alarm, complete the following steps:
a. Complete the “Reset an Active TCC2/TCC2P Card and Activate the Standby Card” procedure on
page 2-270 for the active TCC2/TCC2P and then complete the “Remove and Reinsert (Reseat) the
Standby TCC2/TCC2P Card” procedure on page 2-272.
b. If the reseat fails to clear the alarm, complete the “Physically Replace a Traffic Card” procedure on
page 2-273 for the TCC2/TCC2P.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454.
Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.
Caution Do not physically reseat an active TCC2/TCC2P; it disrupts traffic.
Step 2 If all cards do not show the alarm, complete the “Side Switch the Active and Standby Cross-Connect
Cards” procedure on page 2-271 for the active XC10G card.
Step 3 Complete the “Reset a Traffic Card in CTC” procedure on page 2-270 for the reporting card. For the LED
behavior, see the “2.8.2 Typical Traffic Card LED Activity During Reset” section on page 2-260.
Step 4 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 5 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) Any Card” procedure on
page 2-273 for the standby cross-connect card.
Step 6 If the alarm does not clear and the reporting traffic card is the active card in the protection group,
complete the “Initiate a 1:1 Card Switch Command” procedure on page 2-265. If the card is standby, or
if you have moved traffic off the active card, proceed with the following steps.
Step 7 Complete the “Reset a Traffic Card in CTC” procedure on page 2-270 for the reporting card. For the LED
behavior, see the “2.8.2 Typical Traffic Card LED Activity During Reset” section on page 2-260.
Step 8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 9 If the CTC reset does not clear the alarm, complete the “Remove and Reinsert (Reseat) Any Card”
procedure on page 2-273 for the reporting card.
Step 10 If you switched traffic, complete the “Initiate a 1:1 Card Switch Command” procedure on page 2-265 to
revert the traffic.
Step 11 If the alarm does not clear, complete the “Physically Replace a Traffic Card” procedure on page 2-273
for the OC-192 card.
Step 12 If the alarm does not clear, complete the “Physically Replace a Traffic Card” procedure on page 2-273
for the reporting traffic card.
Step 13 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC 1 800 553-2447 in order to report a Service-Affecting (SA)
problem.
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