Cisco ONS 15454 - 2.7.71 CTNEQPT-PBWORK

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Cisco ONS 15454 Troubleshooting Guide, R8.5
November 2009
Chapter 2 Alarm Troubleshooting
2.7.71 CTNEQPT-PBWORK
Step 2 If not all cards show the alarm, perform a CTC reset on the standby XC10G card. Complete the “Reset
a Traffic Card in CTC” procedure on page 2-270. For the LED behavior, see the “2.8.2 Typical Traffic
Card LED Activity During Reset” section on page 2-260.
Step 3 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
If the cross-connect reset is not complete and error-free or if the TCC2/TCC2P reboots automatically,
call Cisco TAC 1 800 553-2447.
Step 4 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) Any Card” procedure on
page 2-273 for the standby OC-192 card.
Step 5 Determine whether the card is an active card or standby card in a protection group. Click the node view
Maintenance > Protection tabs, then click the protection group. The cards and their status are displayed
in the list.
Step 6 If the reporting traffic card is the active card in the protection group, complete the “Initiate a 1:1 Card
Switch Command” procedure on page 2-265. After you move traffic off the active card, or if the
reporting card is standby, continue with the following steps.
Step 7 Complete the “Reset a Traffic Card in CTC” procedure on page 2-270 on the reporting card. For the LED
behavior, see the “2.8.2 Typical Traffic Card LED Activity During Reset” section on page 2-260.
Step 8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 9 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) Any Card” procedure on
page 2-273 for the reporting card.
Step 10 Complete the “Initiate a 1:1 Card Switch Command” procedure on page 2-265 to switch traffic back.
Step 11 If the alarm does not clear, complete the “Physically Replace a Traffic Card” procedure on page 2-273
for the reporting traffic card.
Step 12 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC 1 800 553-2447 in order to report a Service-Affecting (SA)
problem.
2.7.71 CTNEQPT-PBWORK
Default Severity: Critical (CR), Service-Affecting (SA)
SONET Logical Object: EQPT
The Interconnection Equipment Failure Working Cross-Connect Card Payload Bus alarm indicates a
failure in the main payload bus between the ONS 15454 Slot 8 XC10G card and the reporting traffic
card. The cross-connect card and the reporting card are no longer communicating through the backplane.
The problem exists in the cross-connect card and the reporting traffic card, or the TCC2/TCC2P and the
backplane.
Note This alarm automatically raises and clears when the ONS 15454 Slot 10 XC10G card is reseated.