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Registration information
If you open the dialog for the first time and have
not previously entered any license data, the license
dialog opens first. This is necessary to be able to
identify you as a customer in the support
department. Please enter only correct data and
remember that support can only contact you when
all the data entered is complete.
Problem Description
If you have problems with the software, you can
use this feature to send an automatic e-mail to the
support team. This contains all important
information about the current state of the software
and the last executed operations (log file). Apart
from the machine parameters and the address
entered in the license dialog, no personal data will
be transmitted. The log file and parameters help
the support locate the cause of the problems.
Please describe your problem in as much detail as
possible. Not: "machine does not work".
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