Reference Manual 269
Chapter 7
Troubleshooting
Due to the complex and application-specific nature of these installations, operational
deficiencies of the barcode scanner must be diagnosed and serviced by a trained and
authorized Datalogic technician.
There are no user serviceable components or field replaceable units (FRUs) inside the
barcode scanner.
For further information on training, contact us through the Datalogic website at
www.datalogic.com.
When contacting Datalogic for help with a scanner, please be ready to share the unit
serial number with the Datalogic technician. The unit’s serial number tag is located on
the device, where shown below. Help desk contact information is available at
www.datalogic.com.