EPSON AcuLaser C1100 Revision B
TROUBLESHOOTING FIP according to the printer message 137
FIP-4
 Panel Message
 Install K TnrCart
 Possible parts that caused the error
 Troubleshooting 
 Toner Cartridge K   HOUSING ASSY-DEVE K 
 ANTENNA CTRG   HARNESS ASSY MAIN 
 ANTENNA ASSY-CTRG   PWBA MCU
Step Check Yes No
1
Model check of Toner Cartridge K
Is a Toner Cartridge K that complies with the 
specifications attached?
Go to Step[2].  Replace with a 
Toner Cartridge 
K that complies 
with the 
specifications. 
2
Attachment check of Toner Cartridge K
Is the Toner Cartridge K attached correctly?
Go to Step[3].  After re-
attachment
Go to Step[3]. 
3
Does the error recur even if the power is 
turned ON/OFF several times?
Go to Step[4].  End of 
procedure
4
Attachment check of HOUSING ASSY-
DEVE K
Is the HOUSING ASSY-DEVE K attached 
correctly?
Go to Step[5].  After re-
attachment
Go to Step[5]. 
5
Does the error recur even if the power is 
turned ON/OFF several times?
Go to Step[6].  End of 
procedure
6
Check after replacement of Toner Cartridge 
Replace Toner Cartridge K. 
Does the error recur when the power is turned 
ON?
Go to Step[7].  End of 
procedure
7
ANTENNA CTRG operation check
Disconnect and then re-connect P/J415 on 
PWBA MCU. 
Does the error recur when the power is turned 
ON?
Go to Step[8].  Go to Step[9]. 
8
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J415 from PWBA MCU. 
Do all of the wiring below have normal 
continuity?
J415-1 ↔ J106-2
J415-2 ↔ J106-1
Go to Step[9].  Repair broken 
or shorted part. 
9
Check after replacement of HOUSING 
ASSY-DEVE K
Replace HOUSING ASSY-DEVE K. (p.383)
Does the error recur when the power is turned 
ON?
Go to Step[10].  End of 
procedure
10
Check after replacement of ANTENNA 
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or 
ANTENNA CTRG. (p.379) or (p.380)
Does the error recur when the power is turned 
ON?
Replace PWBA 
MCU. (p.404)
End of 
procedure
Step Check Yes No