EPSON AcuLaser C1100 Revision B
MAINTENANCE About On-site Servicing 494
6.2 About On-site Servicing
This section explains the maintenance work to be done when you actually visit the user
site. To prevent possible accidents during maintenance work, strictly observe the
servicing warnings and cautions. Never perform dangerous operations.
6.2.1 On-site Servicing Flowchart
Figure 6-1. On-site Servicing Flowchart
C A U T I O N
When it is necessary to transport the main unit, use the
special packing material, pallet, etc.
Bring trash created during the work, and old parts or
consumables that are replaced, back.
Never leave them at the customer’s place.
Before starting your work, spread a sheet of cloth or paper
over the working place to prevent the place from getting dirt
with spilt toner.
Preventive maintenance
Which is the Purpose of Visit?
Trouble Repeatability Check
Perform Chapter3
“TROUBLESHOOTING”
What to Do Last
1. Check the printer appearance.
2. Train the user as necessary
Cleaning
Image quality check
Replacement of regular replacement parts and
main after-sales service parts
General operation checks
What to Do First
1. Ask the user about the printer
conditions.
2. Ensure safety.
3. Grasp the printer conditions from
the status sheet.
4. Grasp how the printer has been used
from the engine status sheet.
Maintenance
Repair
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