EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting Flowchart 33
Confidential
3.1 Troubleshooting Flowchart
Troubleshoot a problem of printer operation or print quality following the flowchart
shown below.
3.2 Initial Checks
The followings must be checked before starting troubleshooting.
Do the following ambient conditions satisfy the specification?
Surrounding space
Temperature and humidity
Does the paper type or paper condition satisfy the specification?
Are the consumables Epson-brand?
Is there significant contamination inside the printer?
Have the firmwares for the controller and engine controller been upgraded to the
latest version?
Start
Initial check
Recovered?
End of work
3.2 Initial Checks (page 33)
3.3 Symptoms (page 34)
YES
NO
Find the cause of the problem
3.4 Troubleshooting (page 37)
Troubleshooting
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