Epson AcuLaser M2000D User Manual

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 45
Confidential
General error E009
(Abnormally high fuser heater temperature)
The fuser thermistor detected abnormal
high temperature.
The fuser thermistor shorted out. Replace the fuser unit. (See P. 106)
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
General error E010
(Fuser thermistor short-circuit)
The A/D value input from the fuser
thermistor is “0” (zero).
Poor connection of the fuser thermistor. Check if the connector (YC105) on the
LVPS is properly inserted. If not, reconnect
it.
The fuser thermistor has breaks. Replace the fuser unit. (See P. 106)
Mounting failure of the fuser thermistor.
Fuser thermal cut-out has been activated.
Mounting failure of the fuser heater lamp.
The fuser heater lamp has breaks.
General error E011
(Zero cross signal error)
The Main Board Assy. did not receive the
zero cross signal during a specified time
period.
Poor connection between the HVPS
(YC202) and the Main Board Assy.
(YC811).
 Reconnect the connector properly.
 Check the connector cable for electric
continuity. If no continuity is found,
replace the cable.
Poor connection between the LVPS
(YC103) and the HVPS (YC201).
Reconnect the connector properly.
The LVPS is faulty. Replace the LVPS. (See P. 75)
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
General error E016
(Option cassette unit communication error)
The communication between the Main
Board Assy. and the PF main board of the
option cassette unit cannot be established.
Mounting failure of the option cassette unit. Check if the unit is properly mounted. If
not, fix it.
Poor connection between the Main Board
Assy. (YC818) and the PF interface
connector.
 Reconnect the connector properly.
 Check the connector cable for electric
continuity. If no continuity is found,
replace the cable.
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
Poor connection between the PF main board
(YC5) and the PF interface connector.
 Reconnect the connector properly.
 Check the connector cable for electric
continuity. If no continuity is found,
replace the cable.
The PF main board is faulty. Replace the PF main board. (See P. 136)
LED
indication
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy

Epson AcuLaser M2000D Specifications

General

Brand	Epson
Model	AcuLaser M2000D
Category	Printer
Language	English