Evolis Avansia Service Manual

Service Manual_AVA1_ENG-20220922_I 51
Error Code
Item
Description
31-XX
Error Message
Card Jam Print
Outline
Secondary transfer assembly card jam error
Detection Description
The printer detected a card jam at the Card Sensor (Reverse Assembly Outlet)
(SN3) and the Card Edging Sensor (Secondary Transfer Assembly) (SN5).
Remedy
[Related parts]
• Harnesses from the Card Sensor (Reverse Assembly Outlet) (SN3) to the
Main board
• Harnesses from the Card Edging Sensor (Secondary Transfer Assembly)
(SN5
) to the Main board
• Harnesses from the Card Feed Motor (Secondary Transfer Assembly) (HB1)
to the Main board
• Card Sensor (Reverse Assembly Outlet) (SN3)
• Card Edging Sensor (Secondary Transfer Assembly) (SN5)
• Card Feed Motor (Secondary Transfer Assembly) (HB1)
• Main board
[Remedy]
1. Check the reaction of the Card Sensor (Reverse Assembly Outlet) (
SN3)
and the Card Edging Sensor (Secondary Transfer Assembly) (SN5) in the
sensor check mode of the service mode (page 27).
2. Check the reaction of the Card Feed Motor (Secondary Transfer
Assembly) (HB1) in the action check mode of the service mode
(page 27).
If it is operating properly, clean the card feed roller.
3. Check/replace the related harness/cable, connector and parts.
32-XX
Error Message
Card Jam Print
Outline
Secondary transfer assembly card jam error
Detection Description
The printer detected a card jam at the Card Edging Sensor (Secondary Transfer
As sembly) (SN5).
Remedy
[Related parts]
• Harnesses from the Card Edging Sensor (Secondary Transfer Assembly)
(SN5
) to the Main board
• Harnesses from the Card Feed Motor (Secondary Transfer Assembly) (HB1)
to the Main board
• Card Edging Sensor (Secondary Transfer Assembly) (SN5)
• Card Feed Motor (Secondary Transfer Assembly) (HB1)
• Main board
[Remedy]
1. Check the reaction of the Card Edging Sensor (Secondary Transfer
Assembly) (SN5) in the sensor check mode of the service mode
(page 27).
2. Check the reaction of the Card Feed Motor (Secondary Transfer
Assembly) (HB1) in the action check mode of the service mode
(page 27).
If it is operating properly, clean the card feed roller.
3. Check/replace the related harness/cable, connector and parts.
33-XX
Error Message
Card Jam Print
Outline
Secondary transfer assembly card jam error
Detection Description
The printer detected a card jam at the Card Sensor (Ejection Assembly Left) (SN6).
Remedy
[Related parts]
• Harnesses from the Card Sensor (Ejection Assembly Left) (SN6) to the
Main board
• Harnesses from the Card Feed Motor (Secondary Transfer Assembly) (HB1)
to the Main board
• Card Sensor (Ejection Assembly Left) (SN6)
• Card Feed Motor (Secondary Transfer Assembly) (HB1)
• Main board
[Remedy]
1. Check the reaction of the Card Sensor (Ejection Assembly Left) (SN6
) in the
sensor check mode of the service mode (page 27). Check the reaction of
the Card Feed Motor (Secondary Transfer Assembly) (HB1
) in the action
check mode of the service mode (page 27). If it is operating properly,
clean the card feed roller.
2. Check/replace the related harness/cable, connector and parts.

Evolis Avansia Specifications

General

Color	Yes
Card size	85.6 x 53.98 mm
Card types	Polycarbonate, PVC, PVC Composite
Print technology	Dye-sublimation/Resin Thermal transfer
Print speed (color)	144 card/h
Card thickness (min)	0.76 mm
Duplex print speed (color)	96 card/h
Display	LCD
Lamination	-
Certification	CE, FCC, UL, IEC RoHS
Product color	Black, White
Internal memory	64 MB
Cable lock slot type	Kensington
Total input capacity	250 sheets
Wi-Fi	No
Security algorithms	IPSEC
Ethernet interface type	Fast Ethernet
Bundled software	cardPresso XXS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	297 mm
Width	340 mm
Height	436 mm
Weight	20000 g