GE HealthCare CONFIDENTIAL
Direction 5936427, Rev. 1 LOGIQ Totus Basic Service Manual
Chapter 7 Diagnostics/Troubleshooting 7 - 43
Agent Status
Status for the agent. Valid values are:
• Running
• Not Running
Agent Registered
Registration status of the agent. Valid values are:
• Yes – The agent is registered in the back office.
• No – The agent is not registered in the back office.
• Not Available – The agent is not configured or running.
Agent Quarantine
Quarantine status of the agent. Valid values are:
• Yes – The agent has more than one device registered with the same CRM Number in
the back office. This scanner cannot send data back to GE HealthCare or be remotely
accessed.
• No – The agent has one device registered with the listed CRM Number in the back office.
• Not Available – The agent is not configured or running.
Agent CRM Verified
Verification status of the Customer Relationship Management (CRM) number for the
agent. Valid values are:
• Yes – The CRM number for the agent is verified in the back office.
• No – The CRM number for the agent is not verified in the back office.
• Not Available – The agent is not configured or running.
Agent Model Number
GE HealthCare part number for the LOGIQ Totus. The same number as listed on the rating
plate.
Serial Number
Serial number of the agent (read-only). If the agent is not registered with a serial number,
this field is populated with the serial number of the LOGIQ Totus. The serial number of the
agent is tied to the serial number of the LOGIQ Totus.
CRM No
Customer Relationship Management (CRM) number. System identifier assigned to the
customer unit by the service region. CRM is pre-populated by adding LTotus to the CRM
number. The CRM number of the LOGIQ Totus is editable.
Display Name Displayed name of the agent.
Agent Connected
Connection status of the agent. Valid values are:
• Yes – The agent is connected to the back office.
• No – The agent is not connected to the back office.
• Not Available – The agent is not configured or running.
Last Connected Time
When Agent Connected is Yes, the last time the LOGIQ Totus successfully connected to
the agent. When Agent Connected is No, this field does not display.
Advanced Configuration
Server
Name of the enterprise server. Should be set to Production. Do not use the IP address of
the enterprise server using the “other” selection as Windows 10 has removed the ability to
bypass a certificate error that occurs when using the IP address. This error can block
connectivity.
Enterprise Host Number of the enterprise host. Should be set to insite.gehealthcare.com.
Enterprise Port Number of the enterprise port. Should be set to 443.
Software Download URL Address where software will be downloaded from to the LOGIQ Totus.
Proxy Configuration
Enable Proxy Enables the proxy server.
Proxy Server When Enable Proxy is selected, name of the proxy server IP provided by the customer.
Proxy Port When Enable Proxy is selected, number of the proxy server port provided by the customer.
Table 7-15 Agent Configuration (Continued)
Element Description