GE HealthCare CONFIDENTIAL
Direction 5936427, Rev. 1 LOGIQ Totus Basic Service Manual
Chapter 7 Diagnostics/Troubleshooting 7 - 51
Section 7-5
Smart Device Apps Troubleshooting
Smart Device apps are used on Android devices (both phone and tablet) through a Bluetooth connection
to the LOGIQ Totus. For more information 5-4-9 "Smart Device applications" on page 5-16.
7-5-1 Smart Device apps pairing confirmation delay
The Smart Device apps may require 10-30 seconds to pair. Turn the Bluetooth setting off and then on
again can minimize this delay time.
7-5-2 Smart Device apps library downloads
After downloading LOGIQ Remote and LOGIQ Photo immediately enter the barcode reader or pairing
screen. This initiates download of critical libraries to the device. Only turn off wireless after this has been
completed or the apps will fail to function.
7-5-3 LOGIQ Photo crashes if camera permission denied
If a user decides to deny permission to the camera on first launch of one of the Smart device apps the
app crashes when attempting to use it.
If a user decides to deny permission to the Camera on first launch of one of the LOGIQ Apps the app
crashes when attempting to use it
7-5-4 Upside down image from LOGIQ Photo
On certain devices (including the Lenovo Taba 4 10"), the images are sent to the LOGIQ Totus upside
down.
Lock the device screen rotation and take pictures upside down.
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