GE HealthCare CONFIDENTIAL
Direction 5936427, Rev. 1 LOGIQ Totus Basic Service Manual
7 - 42 Section 7-3 - Service Desktop
7-3-9 Agent Configuration
Use Agent Configuration to:
• Edit and configure the following:
- Enterprise host name in the agent
- Enterprise port number in the agent
- URL for software downloads
- Proxy server in the agent
- Proxy port in the agent
- CRM number in the agent
- Display name in the agent
• Set the serial number in the agent
• Enter the username and password for the proxy
• Reset the edited unsaved value
• Update contact details
The information on Agent Configuration is available to all service class licenses.
To access Agent Configuration, navigate to Utility (second page) > Service > Agent Configuration.
Figure 7-25 Agent Configuration
This table shows all the elements available on Agent Configuration with descriptions.
Table 7-15 Agent Configuration
Element Description
Agent Configuration
Contact Details
Phone number for the person at the customer site a GE HealthCare remote service
engineer would contact. The phone number is entered during installation and reviewed at
every service call to make sure the information is correct.
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