7.  For each of the 5 phones used by English speaking customer support, in “Basic” settings select an available 
extension for account 1 and click on “Save”. Then click on “Advanced” settings tab to bring up the following 
dialog. Users will see the  English support template is  applied since this is the  default model template. A 
preview of the device settings will be listed on the right side. 
 
 
Figure 91: Zero Config Sample - Device Preview 1 
 
8.  For the 3 phones used by Spanish support, in “Basic” settings select an available extension for account 1 
and click on “Save”. Then click on “Advanced” settings tab to bring up the following dialog.