POTENTIAL OPERATING ISSUES 
Part. No. 2400M2501_6    Touchpoint Pro 
  154  Technical Handbook 
The Input Module cannot be 
commissioned: The maximum 
number of 16 Input Modules has 
already been commissioned on 
the system. 
TPPR has a 
maximum capacity of 
16 Input and 32 
Output Modules 
If more channels than 64 inputs and 128 
outputs are required an additional TPPR 
system is needed. Contact your local 
representative to discuss your requirements 
The Output Module cannot be 
commissioned: The maximum 
number of 32 Output Modules 
has already been commissioned 
on the system. 
CCB receives wrong 
Test sequence for 
Relay tests 
The user could not be added; 
invalid user name. Please 
choose a different user name 
and try again. 
The user name must 
be 4 to 20 characters 
long 
Please choose a user name that meets the 
requirements and try again 
Kill Session denied 
Configuration Backup / Restore 
in Progress 
User has attempted 
to end a session for 
the PC configuration 
SW while a CCB 
configuration backup 
or restore is in 
progress 
Retry after the configuration restore operation 
is completed. 
Check with the user at the local controller that it 
is acceptable to log in from remote PC. 
Kill Session denied CCB 
Firmware update in Progress. 
User has attempted 
to end a session for 
the PC configuration 
SW while a CCB 
firmware update is in 
progress 
Retry after the firmware download operation is 
completed. 
Check with the user at the local controller that it 
is acceptable to log in from remote PC. 
The controller needs a restart to 
proceed further. Please power 
cycle the controller and try 
again. 
The system is being 
updated and needs a 
power cycle to 
continue. 
Cycle the power supply off, wait 15 to 20 
seconds and then power on again 
System is running in test mode. 
One of the three test 
modes is active, and 
other operations are 
restricted or not 
permitted 
Wait until testing is complete. If necessary, exit 
Test Mode to carry out the required operation.  
 
Operation failed; Save 
Calibration Failed. 
TPPR was unable to 
save the sensor 
calibration 
Please retry the operation.  
Operation failed; Channel Wiring 
Fault. 
TPPR cannot detect 
that a sensor is 
connected to the 
channel or it has 
detected incorrect 
wiring 
Check all field wiring to the sensor and correct 
any problems 
Operation failed; Bead Fault. 
TPPR cannot read 
the bead current from 
the connected mV 
sensor 
Check all field wiring to the sensor. It is 
possible that the sensor has failed, Refer to the 
manufacturer’s instructions