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Troubleshooting > Troubleshooting When Feeding Paper
Symptom Checkpoints Corrective Actions Reference Page
Paper often jams. Is the paper loaded correctly? Load the paper correctly. Step 1 Check the
operation
environment.
Have you checked the paper
condition and settings?
Check the paper condition and
settings.
Step 2 Check the
condition and
settings of paper.
― Remove the paper from the
cassette, and turn the loading
orientation of the paper 180
degrees around. Turn the stack
of paper over and reload.
―
2 or more sheets are
overlapped when ejected
(multi feed jam).
Is the paper loaded correctly? Load the paper correctly. Step 1 Check the
operation
environment.
Have you checked the paper
condition and settings?
Check the paper condition and
settings.
Step 2 Check the
condition and
settings of paper.
Is [Main Unit Paper Feed
Speed] set to [Normal]?
Set [Main Unit Paper Feed
Speed] to [Low].
[Main Unit Paper Feed Speed]
is displayed when feeding paper
from cassette 1 to 4.
page 15-14
page 15-18
Is [Paper Feeder Action] set to
[Standard]?
Set [Paper Feeder Action] to
[Reduce Multifeed] or [Reduce
Multifeed (Maximum)].
[Paper Feeder Action] is
displayed when optional paper
feeder (cassette 5 to 8) is
attached to the machine and
feeds paper.
page 15-14
page 15-18