Kyocera Taskalfa Pro 15000c

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19-25

Troubleshooting > Clearing Paper Jams

Remove the paper in Escape Tray of Inverter and Decurler Unit.

If the paper is removed, the message to close the cover appears on the touch panel.

Main Page

Default Chapter1
- Operation Guide1
- Table of Contents3
Contents12
Preface12
Overview12
Color and Image Quality Functions13
- Basic Color Modes13
- Adjusting Image Quality and Color14
Guides Provided with the Machine15
About the Operation Guide (this Guide)16
- Structure of the Guide16
- Conventions Used in this Guide17
Legal and Safety Information20
Notice21
- Safety Conventions in this Guide21
- Environment22
- Operation Location22
- Moving the Machine22
- Precautions for Use23
- Safety Instructions Regarding the Disconnection of Power25
- Compliance and Conformity25
- Radio Tag Technology25
- Other Precautions (for Users in California, the United States)25
- Legal Restriction on Copying/Scanning26
- En Iso 777926
- Ek1-Itb 200026
- Legal Information27
- Energy Saving Control Function33
- Automatic 2-Sided Print Function33
- Environmental Benefits of "Power Management33
Machine Overview34
Part Names35
- Machine Exterior35
- Machine Interior40
- Connectors41
- Operation Panel Keys42
- Basic Operation of the Touch Panel43
- Home Screen of the Touch Panel44
- Device Information Screen of the Touch Panel47
Overview of Optional Equipments48
- Paper Feeding Options48
- Paper Finishing Options50
- Software Options51
- Other Options52
Names of Optional Equipments53
- Paper Feeder <PF-910053
- Bridge Kit for Main Unit to Paper Feeder <AK-911054
- Bridge Kit for Paper Feeder <AK-913054
- 550-Sheet Multipurpose Tray Kit <PF-911055
- Banner Tray for 550-Sheet Multipurpose Tray Kit <Banner Tray 1155
- Stacker Cart <Roll-Away Cart Type 501057
- Operation Panel for 5,000-Sheet Stacker57
- Banner Tray <Banner Guide 1058
- Sheet Finisher <DF-9100>58
- Bridge Kit for Stacker to Finisher <AK-912059
- Status Indicator Light <SL-910059
Installing and Setting up the Machine60
Connecting the Machine and Other Devices61
Connecting Cables62
- Connecting Network Cable62
- Connecting USB Cable63
- Connecting the Power Cable63
Power On/Off64
- Power on64
- Power off65
- Turn off the Main Power Switch66
Default Settings of the Machine67
- Setting Date and Time67
Energy Saver Function68
- Sleep68
- Auto Sleep68
- Sleep Rules (Models for Europe)68
- Sleep Level (Energy Saver) (Models Except for Europe)69
- Energy Saver Recovery Level69
- Weekly Timer Settings69
- Power off Timer (Models for Europe)69
Network Setup70
Quick Setup Wizard72
Installing Software73
- Software on DVD (Windows)73
- Installing Software in Windows74
- Uninstalling the Software80
Additional Preparations for the Administrator81
- Sending Documents to a PC81
- Strengthening the Security81
Preparation for Sending a Document to a Shared Folder in a PC83
- Making a Note of the Computer Name and Full Computer Name83
- Making a Note of the User Name and Domain Name84
- Configuring Shared Folder Access Permissions85
- Creating a Shared Folder, Making a Note of a Shared Folder86
- Sharing File and Printers89
- Configuring Windows Firewall90
Registering Destinations in the Address Book94
- Adding a Destination (Address Book)94
  - Editing Address Book Entries99
  - Deleting Address Book Entries100
- Adding a Destination on One Touch Key (One Touch Key)101
Command Center RX104
- Accessing Command Center RX105
- Changing Security Settings106
- Changing Device Information108
- E-Mail Settings110
- Registering Destinations114
- Creating a New Custom Box115
- Printing a Document Stored in a Custom Box116
Basic Operation118
Adjusting the Operation Panel Angle119
Basic Operation of Operation Panel120
- Display Setting Screen120
- Display of Keys that Cannot be Set121
- Original Preview121
- Entering Numbers123
- Help Screen123
Character Entry Method125
- Entry Screens125
- Entering Characters127
Login/Logout128
- Login128
- Logout129
About Wasted Paper130
Checking the Counter131
Handling Destination132
- Specifying Destination132
- Choosing from the Address Book132
- Choosing from the One Touch Key134
- Checking and Editing Destinations135
- Recall135
Using the Internet Browser136
- Launching and Exiting the Browser136
- Using the Browser Screen137
Loading Originals138
- Placing Originals on the Platen138
- Loading Originals in the Document Processor139
Using Paper Catalog142
About Paper Catalog143
Associating a Paper Source with Paper Catalog144
- Associating from the Operation Panel144
- Associating from Command Center RX144
Operation When Fiery Controller Is Installed146
- Adding/Deleting Paper Brands To/From Paper Catalog146
- Editing Paper Characteristic Parameters146
- Preventing Paper Jams (Cassette 1 to 4)147
- Preventing Paper Jams (Cassette 5 to 8)147
- Reducing Paper Curl When Outputting to the Right Tray148
- Reducing Paper Curling When Outputting to the 5,000-Sheet Stacker or Finisher150
- Preventing Ink Splashing and Color Drift152
- Correcting Paper Skew153
- Adjusting the Print Position to Correct Image Drift155
- Adjusting Color Drift160
Operation When Fiery Controller Is Not Installed162
- Adding/Deleting Paper Brands To/From Paper Catalog162
- Restrictions162
Browsing Paper Catalog163
Browsing the Paper Catalog List164
Using Custom Paper165
Operation Flow166
Setting from the Operation Panel167
- Setting the Paper167
- Preventing Paper Jams (Cassette 1 to 4)168
- Preventing Paper Jams (Cassette 5 to 8)168
- Reducing Paper Curl When Outputting to the Right Tray169
- Reducing Paper Curling When Outputting to the 5,000-Sheet Stacker or Finisher170
- Preventing Ink Splashing and Color Drift172
- Correcting Paper Skew173
- Adjusting the Print Position to Correct Image Drift175
- Adjusting Color Drift180
Setting from Command Center RX182
Paper Handling184
Available Paper Size and Type185
- Basic Paper Specifications185
- Choosing the Appropriate Paper186
Precautions on Paper191
- Precautions When Loading Paper191
- Precautions When Storing Paper193
Precautions of Special Paper195
- Hagaki (Cardstock)195
- Index Paper195
- Letterhead196
- Banner Paper196
- Colored Paper196
- Thick Paper196
- Prepunched Paper197
- Inkjet Paper197
- Inkjet Matte Paper197
Loading Paper198
- Loading Paper in the Cassette 1 and 2198
- Loading Cardstock in the Cassette 1 and 2202
- Loading Paper in the Cassette 3 and 4204
- Loading Paper in the Multipurpose Tray207
- Loading in the Paper Feeder (Cassette 5 to 8)211
- Loading Cardstock in the Paper Feeder (Cassette 5 to 8)216
- Loading Index Paper in the Paper Feeder (Cassette 5 to 8)218
- Loading Paper in the Optional Multipurpose Tray220
Finishing Paper226
Finished Paper Size and Type227
Finishing Paper229
- Finishing Paper from Right Tray229
- Finishing Paper from Inverter and Decurler Unit229
- Finishing Paper from 5,000-Sheet Stacker229
- Finishing Paper from 4,000-Sheet Finisher233
- Finishing Paper from Paper Output Tray for Banner233
Precautions for Outputting Paper234
- Finishing Large Size Paper from Right Tray234
- Finishing Paper in High Density from Right Tray234
Manual Staple236
- Load the Paper237
Printing from PC238
Printer Driver Properties Screen239
- Displaying the Printer Driver Help240
- Changing the Default Printer Driver Settings240
Printing from PC241
- Printing on Standard Sized Paper241
- Printing on Non-Standard Sized Paper243
- Banner Printing246
- Using the Multipurpose Tray246
- Print from Fiery Controller255
- Canceling Printing from a Computer255
Printing Data Saved in the Printer256
- Specifying the Job Box from a Computer and Storing the Job256
- Printing Documents from Private Print Box257
- Deleting the Documents Stored in the Private Print Box257
- Printing Document from Stored Job Box258
- Deleting the Documents Stored in the Stored Job Box258
- Printing Document from Quick Copy Box259
- Deleting the Documents Stored in the Quick Copy Box259
- Printing Document from Proof and Hold Box260
- Deleting the Documents Stored in the Proof and Hold Box260
10 Copying261
Copying262
- Basic Operation262
- About Copy Functions263
- Proof Copy266
Canceling Jobs267
11 Scanning268
Frequently-Used Sending Method269
Sending Document Via E-Mail270
- Configuring Settings before Sending270
- Sending Scanned Document Via E-Mail270
- Send271
Sending Document to Desired Shared Folder on a Computer (Scan to PC)273
- Configuring Settings before Sending273
- Sending Document to Desired Shared Folder on a Computer273
Sending Document to Folder on an FTP Server (Scan to FTP)276
- Configuring Settings before Sending276
- Sending Document to Folder on an FTP Server276
Useful Sending Method278
WSD Scan279
- Installing the Driver279
- Executing WSD Scan280
Sending to Different Types of Destinations (Multi Sending)281
Canceling Sending Jobs281
12 Box Function282
Using Document Boxes283
- What Is Custom Box283
- What Is Job Box283
- What Is USB Drive Box284
- Basic Operation for Document Box284
- Document List285
- Creating a New Custom Box288
- Editing Custom Box289
- Deleting Custom Box290
- Storing Documents to a Custom Box290
- Printing Documents in Custom Box290
- Custom Box (Printing)291
- Saving Scanned Documents to a Custom Box292
- Custom Box (Storing)293
- Sending Documents in Custom Box295
- Custom Box (Sending)296
- Moving Documents in Custom Box297
- Copying Documents in Custom Box into Other Boxes297
- Copying Documents in Custom Box to USB Drive298
- Joining Documents in Custom Box298
- Deleting Documents in Custom Box300
Job Box301
- Outputting Repeat Copy Jobs301
Operating Using USB Drive302
- Printing Documents Stored in USB Drive302
- USB Drive (Printing)304
- Saving Documents to USB Drive (Scan to USB)305
- USB Drive (Storing Documents)307
- Check the USB Drive Information308
- Removing USB Drive308
13 Using Various Functions309
Function Icons310
About Functions311
- Original Size311
- Paper Selection312
- Original Orientation313
- Collate/Offset314
- ID Card Copy314
- Staple/Punch315
- Paper Output318
- Density319
- Original Image319
- Color Selection320
- Ecoprint321
- Hue Adjustment322
- Sharpness323
- Contrast323
- Background Density Adj. (Background Density Adjustment)324
- Saturation324
- Prevent Bleed-Thru325
- Trapping325
- Zoom326
- Combine328
- Margin/Centering, Margin, Centering330
- Border Erase332
- Booklet334
- Duplex336
- Erase Shadowed Areas339
- Insert Sheets/Chapters342
- Memo Page343
- Text Stamp345
- Bates Stamp349
- Continuous Scan352
- Auto Image Rotation352
- Job Finish Notice353
- File Name Entry353
- Priority Override354
- Repeat Copy354
- DP Read Action355
- Skip Blank Page355
- 2-Sided/Book Original355
- Sending Size356
- File Format357
- Pdf Encryption Functions359
- File Separation361
- Scan Resolution362
- E-Mail Subject/Body362
- Send and Print362
- FTP Encrypted TX363
- File Size Confirmation363
- Delete after Transmitted363
- Long Original363
- Encrypted PDF Password364
- JPEG/TIFF Print364
- XPS Fit to Page364
Assigning Functions to Function Keys365
Managing Job/Supplies/Device366
Checking Job Status367
- Details of the Status Screens368
- Checking Detailed Information of Jobs372
Checking Job History373
- Checking the Detailed Information of Histories374
- Sending the Log History374
Job Operation375
- Canceling of Jobs375
- Switching Priority Mode of Print Job375
- Reordering Print Jobs377
Device Status378
Checking the Remaining Amount of Ink and Paper (Supplies/Paper)379
Setting up from System Menu380
How to Access the System Menu381
System Menu Settings382
Device Settings385
- Language/System of Units385
- Keyboard385
- Date/Time385
- Energy Saver/Timer386
- Display Settings388
- Sound389
- Original/Scan Settings389
- Paper Feeding391
- Mp Tray Settings395
- Paper Output400
- Function Key Assignment401
- Operation Assist401
- Error Handling402
- Ink Settings403
Notification/Report404
- Printing Report/List404
- Result Report Setting406
- Device Status Notification406
- Message Board Settings407
- History Settings408
Function Settings413
- Function Defaults413
- Copy/Print417
- Send/Store418
- Email418
- Sending Job - Folder418
- Wsd419
- Address Book419
- One-Touch Key420
- Printer420
- Remote Printing422
- Custom Box423
- Job Box423
- Home423
- Status424
- Internet Browser424
- Manual Staple425
- Remote Services425
Network Settings425
- Host Name425
- Proxy426
- Wired Network Settings427
- Protocol Settings429
- Ping432
- Bonjour432
- IP Filter (Ipv4)432
- IP Filter (Ipv6)432
- Ipsec433
- Restart Network433
- Connectivity433
- Others433
Security Settings434
- Interface Block Setting434
- Device Security Settings434
- Data Security435
- System Stamp437
- Storing Jobs442
- Network444
Job Accounting444
Add Ext. Function444
Optional Function444
Adjustment/Maintenance445
- Image Adjustment445
- Behavior Adjustment446
- Others447
16 Job Accounting448
Overview of Job Accounting449
- To Manage the Number of Sheets Used on Jobs Printed from a PC449
Enabling Job Accounting450
Job Accounting (Local)451
- Adding an Account451
- Restricting the Use of the Machine452
- Editing an Account453
- Deleting an Account454
- Job Accounting for Printing455
Configuring Job Accounting457
- Default Counter Limits457
- Count by Paper Size458
- Counting the Number of Pages Printed459
- Print Accounting Report461
Using Job Accounting462
- Login/Logout462
Setting the Action to be Taken When a Count Limit Is Reached463
Copy/Printer Count464
17 Maintenance465
Regular Maintenance466
- Cleaning Glass Platen466
- Cleaning Inside of the Document Processor and Slit Glass466
- Cleaning the Slit Glass on the Conveyance Path468
- Cleaning the Filter470
Option Maintenance471
- Cleaning the Filter in the Paper Feeder471
Replacement of Consumables472
- Ink Container Replacement472
- Replacing Staples (4,000-Sheet Finisher)477
- Disposing of the Staple Waste479
- Disposing of the Punch Waste481
Adjustment/Maintenance Menu483
Overview of Adjustment/Maintenance484
Correcting Color Drift485
- Color Registration Procedure (Auto Correction)485
- Color Registration Procedure (Manual Correction)488
Reducing Color Dropout and White Streaks490
- Head Cleaning490
- Nozzle Correction493
Troubleshooting496
When Trouble Occurred497
- When Attention Indicator Turns on or Blinks497
- When Status Indicator Light Flashes and Buzzer Sounds498
- Remote Operation499
Troubleshooting When Printing or Copying Image501
Troubleshooting When Feeding Paper512
Clearing Paper Jams516
- When Paper Jams Occur516
- Jam Location Indicators516
- Clearing Jammed Paper in Main Body and Inverter and Decurler Unit518
- Clearing Jammed Paper in the Multi Purpose Tray521
- Clearing Jammed Paper in Optional Unit522
Clearing a Staple Jam524
- Clearing a Staple Jam of the 4,000-Sheet Finisher524
Other Trouble528
- Printing Does Not Start528
- Troubleshooting When Using Send Function530
- Responding to Send Error532
- About Paper Output When a Specific Error Occurs537
- Responding to Messages538
20 Appendix549
Extended Function550
- Activating Extended Functions550
- Deactivating Extended Functions551
Optional Function552
- Starting Function Use552
- Checking Details of Optional Function553
About Workflow Solutions554
Specifications555
- Machine555
- Copy Functions557
- Printer Functions557
- Scanner Functions558
- Document Processor558
- Inverter and Decurler Unit (DE-9100)558
- Paper Feeder (PF-9100)559
- 550-Sheet Multipurpose Tray Kit (PF-9110)559
- Banner Tray for 550-Sheet Multipurpose Tray Kit (Banner Guide 11)560
- 5,000-Sheet Stacker (ST-9100)560
- 4,000-Sheet Finisher (DF-9100)561
- Hole Punch Unit for 4,000-Sheet Finisher (PH-7A/7C/7D)561
- Banner Tray (Banner Guide 10)562
Restrictions563
Glossary569
- Default Gateway569
- Ecoprint Mode570
- Printer Driver571
- Status Page571
- Subnet Mask572

Kyocera Taskalfa Pro 15000c - Page 520

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