• “Shadow images appear on prints” on page 41
• “Skewed print” on page 42
• “Streaked horizontal or vertical lines appear on prints” on page 43
• “Toner rubs off” on page 44
• “Toner specks appear on prints” on page 45
Gray background or toner fog on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Actions Yes No
Step 1
Check the cartridge plunger.
Is the cartridge plunger properly attached to the front door and is the
spring functioning properly?
Go to step 2. Replace the cartridge
plunger. See “Cartridge
plunger removal” on
page 171.
Step 2
Remove any contamination from the CTLS contacts. Perform a print test.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the CTLS for damage.
Is it free of damage?
Go to step 4. Replace the printer.
Step 4
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Go to step 5. Replace the transfer
roll. See “Transfer roll
removal” on page
170.
Step 5
Check the transfer roll left contact spring for damage.
Is it free of damage?
Replace the power
supply. See “Power
supply removal” on
page 191.
Replace the printer.
4514-420, -430
Diagnostic information
38