23y.xx paper jam messages
Error code Description Action
230.01 Sheet covering internal duplex sensor during warm
up.
Go to “Duplex service check” on page 62.
230.02 Paper jam around internal duplex.
230.03 Internal duplex sensor never made by leading edge of
page.
230.04 Page in duplexer ahead of current reversing page
never staged.
230.05 Internal duplex sensor never broke on the trailing
edge of the sheet.
230.07 Internal duplex sensor never broke from sheet ahead
of page.
230.09 Page in duplexer never picked.
230.10 Narrow page reversing into duplexer.
230.28 Bouncy duplex sensor never made.
232.03 Input sensor never detected sheet from internal
duplex path.
232.10 Feed error picking from the duplexer.
Duplex service check
Action Yes No
Step 1
a Remove the rear cover. See “Rear door and cover removal” on
page 207.
b Check the redrive rollers for wear or damage.
Are they free of wear or damage?
Go to step 2. Replace the redrive
assembly. See “Redrive
assembly removal” on
page 210.
Step 2
a Remove the left cover. See “Left cover removal” on page 146.
b POR into the Diagnostics menu and perform a duplex feed test:
Diagnostics Menu > Duplex Tests > Duplex Feed 1
c Check the reverse solenoid for proper operation.
Does it function properly?
Go to step 3. Replace the reverse
solenoid. See “Reverse
solenoid removal” on
page 154.
Step 3
a Remove the input tray.
b From under the printer, check the duplex gear assembly and duplex
link for wear and damage.
Are the they free of wear and damage?
Go to step 4. Replace the duplex
gear assembly. See
“Duplex gear assembly
removal” on page
160.
4514-420, -430
Diagnostic information
62
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