Sensor (narrow media) jam service check
Action Yes No
Step 1
Check the narrow media sensor cable JNRW1 for proper connection.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when it is
toggled?
Go to step 3. Replace the narrow
media sensor. See
“Narrow media/bin
full sensor removal”
on page 208.
Step 3
Check the redrive rollers for damage.
Are they free of damage?
Go to step 4. Replace the redrive
assembly. See “Redrive
assembly removal” on
page 210.
Step 4
Does the error remain?
Contact the next level
of support.
The problem is solved.
202 paper jams
Jam, rear door [20y.xx]
1 Press the button on the right side of the printer, and then open the front door.
2
1
2 Gently pull down the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
4514-420, -430
Diagnostic information
57