Sensor (fuser exit) jam service check
Action Yes No
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path of
any media fragments.
Step 2
Check the fuser exit sensor cable JEXIT1 for proper connection.
Is it properly connected?
Go to step 3. Reseat the cable.
Step 3
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Exit
Does the sensor state on the control panel display change when it is
toggled?
Go to step 4. Replace the fuser. See
“Fuser removal” on
page 211.
Step 4
Check the fuser gears and rollers for damage.
Are they free of damage?
Go to step 5. Replace the fuser. See
“Fuser removal” on
page 211.
Step 5
Does the error remain?
Contact the next level
of support.
The problem is solved.
230 paper jams
Jam, pull tray 1. Push down blue flap. [23y.xx]
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
1 Pull the tray out completely.
4514-420, -430
Diagnostic information
60