Error code Description Action
959.21 Pensive did not respond to command request Replace the controller board. Go to “Controller
board removal” on page 164.
959.22 Challenge Secret Failure
959.23 Pensive self test failed during initialization
959.24 EEPROM Retention Error (Write failure)
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to max value limit
959.28 Invalid SP Memory Configuration
959.30 Pensive library flagged an invalid argument(s) Replace the controller board. Go to “Controller
board removal” on page 164.
959.31 Pensive library flagged an invalid device address
959.32 Failure to init physical interface
959.33 Unknown/unexpected Error
959.34 System Pensive Bus Busy Error
959.35 Transmission Error
959.36 Pensive command is invalid due to unlocked device
status
959.37 Pensive command is invalid due to locked device status
959.38 Incremental counter id(s) are invalid
959.39 Invalid NV address
959.40 Invalid Pensive command Replace the controller board. Go to “Controller
board removal” on page 164.
960.xx RAM Memory Error—RAM soldered on the card is bad
961.xx RAM Memory Error—optional DRAM is bad Replace the bad memory card.
964.xx Download Emulation Cyclic Redundancy Check (CRC)
Error—checksum failure detected in the emulation
header or emulation file.
1 Disable the Download Emulation.
2 Program the download emulation into the
firmware card again.
3 If the above steps do not resolve the problem,
then replace the firmware card and download
the emulation again.
975.xx Network Error—unrecognizable network port Call the next level of support.
976.xx Network Error—unrecoverable software error in
network port
978.xx Network Error—bad checksum while programming
network port
979.xx Network Error—flash parts failed while programming
network port
4514-420, -430
Diagnostic information
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