Oki C650 - Troubleshooting for the mobile device

Printing from a mobile device
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Troubleshooting for the mobile device
Troubleshooting for MobilePrint
 This machine may take 2 to 3 minutes to join a network after power-on. Make sure that the machine is connected to
the network before attempting to print.
This machine cannot be registered in the app
Cause Solution Reference
Is the wireless setting of this
machine set to the AP
mode?
Enable the AP mode. Using the Mobile
Print(P.287)
Is the NFC setting of this
machine set to [Enable]?
Check the status of [Admin Setup] - [Others Setup] - [NFC
Setup] on this machine. If [Disable] is displayed, the NFC
function is not available. Set it to [Enable].
-
Is the wireless setting of the
mobile device enabled?
Enable the wireless setting on your mobile device. -
Unable to print
Cause
Solution
Reference
Is the machine powered on? Please power this machine on.
If the power is on, turn the power off and then on again to
see if the problem is solved.
Turning the power
on(P.71)
Turning the power
off(P.71)
When printing with the NFC
function, are this machine
and the mobile device set to
communicate in the AP
mode?
Enable the AP mode of this machine.
Enable Wi-Fi on the mobile device and set the connection
destination to this machine.
Using the Mobile
Print(P.287)
Is there any paper? Make sure that the out-of-paper message is not displayed. Error message
list(P.327)
When an error
message appears on
the display(P.326)
Is there any toner? Make sure that the out-of-toner message is not displayed. Error message
list(P.327)
When an error
message appears on
the display(P.326)
Is any error displayed? Check the error message. Error message
list(P.327)
When an error
message appears on
the display(P.326)
Troubleshooting for AirPrint
 This machine may take 2 to 3 minutes to join a network after power-on. Make sure that the machine is connected to
the network before attempting to print.
 For macOS or iOS, please update the software to the latest version before printing.