Troubleshooting
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White streaks appear in the vertical direction
Cause Solution Reference
The LED head is dirty. Wipe the LED head with soft tissue paper.
Cleaning the
LED
The toner is low. "Toner Low. " or "Toner Empty. Replace with a new toner
cartridge." is displayed, replace the toner cartridge.
Replacing the
black(K) toner
cartridge and
the waste toner
Replacing the
toner cartridge
The window film of the image drum
is dirty.
Wipe the window film with soft tissue paper.
Cleaning the
light-shielding
The image drum has not been
installed correctly.
Please install the image drum correctly.
Replacing the
image
A foreign object is stuck in the
image drum.
Please replace the image drum.
Replacing the
image
Printing is faint in the vertical direction
Cause Solution Reference
The LED head is dirty. Wipe the LED head with soft tissue paper.
Cleaning the
LED
The toner is low. "Toner Low." or "Toner Is Empty. Replace With A New
Toner Cartridge." is displayed, replace the toner cartridge.
Replacing the
black(K) toner
cartridge and
the waste toner
Replacing the
toner cartridge
The paper is not supported. Use recommended paper.
Applicable