Troubleshooting
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Troubleshooting for wired LAN connection
For Windows/macOS
A crossover cable is used.
There is a compatibility problem
with the hub.
Press the scroll buttons on the operator panel several times
to select the proper connection from [Admin Setup] -
[Network Setup] - [Wired(LAN1) Setup] - [HUB Link
Setting].
See the Instruction Manual supplied with the hub.
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Wired LAN (LAN1) settings are not
Check the wired LAN (LAN1) settings.
Admin
Wired LAN settings are not
appropriate.
Either the standard wired LAN (LAN1) or wireless LAN is
enabled for the gateway address. Select the standard wired
LAN (LAN1) from [Admin Setup] - [Network Setup] -
[General Setup] - [Enabling Default Gateway].
Admin
Depending on the network device
you are using, the connection may
become unstable if Energy
Efficient Ethernet (EEE) of the
wired network (LAN1) of this
Check if the switching hub supports Energy Efficient
Ethernet (EEE).
If it supports, change [Admin Setup] - [Network Setup] -
[Wired (LAN1) Setup] - [Energy Efficient Ethernet] to
[Disable] from the web page of this machine and check if it
Web page
(Managing this
machine from a
For Windows
Cause Solution Reference
The IP address is incorrect. Make sure the IP address of this machine matches
the one set on the PC.
Make sure the IP address does not overlap with that
of other devices.
If [IP Address Set] is set to [Auto], the address may
change dynamically. If the setting changes frequently,
change [IP Address Set] of this machine to [Manual],
and match the IP address of this machine
set on the PC.
Make sure the configured IP address, subnet mask
and gateway address are all correct.
Make sure that the print port of the printer driver is
correct.
For the OKI LPR utility, check the IP address settings
with the OKI LPR utility.
Printing the
menu map
(configuration)(
OKI LPR
The WSD port is in use. When the print port does not function well with "WSD",
specify the IP address or short printer name of this machine
in the standard CP/IP port, and add the print port.
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Troubleshooting for wireless LAN connection
Unable to connect to wireless LAN
For Windows/macOS
Cause Solution Reference
The wireless LAN module is not
enabled.
To connect to a wireless LAN, set [Extended Network] to
[Wireless].
Connecting via
a wireless