Friction Feeder
Issue Cause Resolution
Shingled or Double Feeds Separator gap Tighten the separator; to a firm drag
Stack height Reduce stack height; do not load enclosures
to the top
Material Fan material; reload in a different orientation
Belt contamination Clean belts and feed rollers with denatured
alcohol (L-6079)
Skew Ramp Set ramp close - within 1 mm of the enclosure
length; adjust the ramp toward skewing side
Side guide Set side guide close - 1 mm space on each
side
Belt contamination Clean belts and feed rollers with denatured
alcohol (L-6079)
Excessive delays or Out of
material errors
Ramp Loosen ramp - no more tha 3 mm larger than
the encloure length
Stack height Reduce stack height; do not load enclosures
to the top
Peeling Material Fan material; reload in a different orientation
Stack height Check material dimensions; check if there any
side guide offsets
Separator gap Loosen separator, to a light drag
Troubleshooting
Pitney Bowes Epic v3.1 (ZVE0) Operator Guide May, 2018 Page 253 of 328
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