Rotary Feeder
Single Sheet (#10, A4, half-fold non-glossy, half-fold glossy)
Issue Cause Resolution
Double feeds Material orientation Curl up (if applicable)
Too much stack weight on the
separation pins
Move deck toward lead edge and/or increase
deck angle to remove excess weight
Back guide is set too loose Reset back guide and verify the lead edge of
the material is at the font wall
Fail to feed Material orientation Curl up (if applicable)
Material is not at the pins; backstop/side
guides may be too tight or deck angle
Loosen guides or reduce deck angle
Warp in material may cause sheet(s) to
rest above the pins
Switch to tall cups and/or move cups away
from the lead edge
Material rips out of gripper Reduce stack height or move deck away
Move each away from lead edge to next lower
integer setting
Troubleshooting
Pitney Bowes Epic v3.1 (ZVE0) Operator Guide May, 2018 Page 254 of 328
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