Planmeca Compact I - Troubleshooting: Help and Error Messages

Planmeca Compact i D-1
Chapter
Technical Manual
D HELP & ERROR MESSAGES
1 HELP MESSAGES
1.1 General about help messages
The help messages are intended to assist the user in special situations. A help message
usually indicates a user error rather than a system error or malfunction. The help messages
mainly cover the following areas:
• violations against built in security functions
• warnings about amalgam collectors that needs to be emptied
• controls or keys with no response in certain situations
• erroneously attached instruments
• notifying the user of abnormal conditions that cannot be categorized as errors.
The help messages appear on the display as capital letters “HE” followed by a number. The
message stays on the display only as long as the reason for it continues. The unit is otherwise
fully functional, except for the reported problem. Only one help message is shown at a time.
After the unit has been updated with the latest version of the MCB software it may report a
help message that is not listed in this manual. In this case, please request a new revision of
the manual. The following table is a list of currently available help messages and their
reasons.
1.2 Help message short-form table
Help Code Meaning Action or Explanation
HE 1
Amalgam container is 95% full (only Metasys
or Dürr).
Replace or empty the container as soon as
possible, or at least before the next patient.
Pressing the program key allows to continue
the operation until the container is 100%
(totally) full. See User’s manual for details.
HE 2
Amalgam container is 100% full (only Metasys
or Dürr).
Replace or empty the container immediately.
The suction system cannot be used before the
container is emptied or replaced. See the
User’s manual for details.