Polycom VVX Business Media Phones User Guide
Polycom, Inc. 132
Editing Contacts Remotely
When you edit a contact’s information in the GENBAND Personal Agent on your computer, the contact’s
information is updated on the GENBAND Server. After the contact information is updated on the server, your
PAB contact’s information is updated immediately on your phone, and a notification with the nickname of
the modified contact is displayed on the phone.
When a contact is deleted, the phone deletes the contact from the PAB without any notification.
Troubleshooting: Modifying a contact entry fails
If adding, editing, or deleting a contact fails, a message is displayed with the reason the modification
failed. Depending on the reason for the failure, the database state can change to “out of sync”.
Contact your system administrator if an “out of sync” message is displayed.
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