Collecting Information for Support
R&S
®
ESW
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3. Select and expand "Windows Logs" in the "Console Tree".
4. Right-click on each subsection and select "Save All Events As...".
Figure 7-1: Event Viewer
5. Enter a file name and select "Save"
Collect the error information and attach it to an email in which you describe the prob-
lem. Send the email to the customer support address for your region as listed on the
Internet (http://www.customersupport.rohde-schwarz.com).
Packing and transporting the instrument
If the instrument needs to be transported or shipped, observe the notes described in
Chapter 4.1.1, "Unpacking and Checking the Instrument", on page 22.