Sam4s ER-920 - Manual Card Entry (Credit;Gift Only)

222 • Integrated Payment Appendix SAM4s ER-900 Series Operator's & Programming Manual v.1.28
Manual Card Entry (Credit, Gift & EBT)
PIN Debit payments must be processed as card-present transactions—card data must be
read by the card reader and cannot be manually entered. This is a card requirement,
not a function of the point of sale equipment. Manual card entry is allowed on Credit,
Gift and EBT transactions if the reader is unable to read the card.
Visa or Mastercard branded Debit cards used for PIN Debit may also be used like credit
cards, with just a signature. If a Debit card presented for a PIN Debit transaction fails
to read, at the CARD ERROR message press CLEAR. You can now choose an
alternative payment method. Press the CREDIT function. Slide the same Debit card, if
it fails to read again, select CLEAR. The message “Enter Acct No” displays. You can
manually enter the account number and complete the transaction. The merchant may
pay different card fees for PIN Debit and signature Debit transactions.
1. Register a normal transaction. Press the appropriate CHARGE key. The
message ‘SLIDE CARD” displays.
2. If card will not read, press CLEAR once, the message “ENTER ACCT NO”
displays.
3. Enter the account number and press CASH (or press CLEAR twice to abort the
tender.)
4. The message “ENTER EXP DATE” displays (if credit transaction.) Enter the 4-
digit expiration date and press CASH (not required for gift card manual entry).
5. When verification is complete, the draft is printed.
Note: If multiple documents are to be printed, the message “PRESS CASH KEY”
displays. Tear off the printer paper, and press CASH to resume printing.