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Sam4s ER-920 - Pin Pad Initialize; Datatran Diagnostics

Sam4s ER-920
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230 • Integrated Payment Appendix SAM4s ER-900 Series Operator's & Programming Manual v.1.28
Pin Pad Initialize
Z-Mode: Enter 511, press SBTL
Initializes the pin pad. Perform at the time of installation or as part of pin pad
troubleshooting procedures.
DataTran Diagnostics
This feature is available with newer datacap “Tran” devices.
Note: Use these commands with the assistance of a Datacap support representative.
Datatran diagnostic commands are functions built into each Tran series model that assist an
installer or operator troubleshoot problems related to communications, networking or
merchant parameters.
To Receive a List of Available Tests for the Connected Tran
1. From Z-Mode: Enter 513, press SBTL.
2. Enter “0” then press CASH.
Test Number “0” returns a listing of tests that are available in the connected Tran application.
The list of available diagnostic commands will vary by Tran model; for example, DialTran
devices will not support networking tests that pertain to IPTran and TwinTran. Tran device
diagnostics include payment gateway connection tests, transaction tests, phone number
settings and merchant parameter summaries that are appropriate to the particular Tran device.
A sample list of functions is as follows:
5/26/04 10:10 00001
*** DATATRAN SELF TESTS ***
1 - DTRAN/IPTRAN VERSIONS
2 - DIAL TONE TEST
3 - CARD SETTINGS
4 - CREDIT MID SETTINGS
5 - GFT/CHK MID SETTINGS
6 - AUTH ACCESS SETTINGS
7 - SETTLE ACCESS SETTINGS
8 - GFT ACCESS SETTINGS
9 - CHK ACCESS SETTINGS
10- IPTRAN-IP ADDRESS
11- IPTRAN-DNS TEST
12- IPTRAN-CREDIT GATEWAY
13- IPTRAN-GFT GATEWAY
14- IPTRAN-CHK GATEWAY
20/30- DIAL/IP VISA AUTH
21/31- DIAL/IP M/C AUTH
22/32- DIAL/IP AMEX AUTH
23/33- DIAL/IP DCVR AUTH
24/34- DIAL/IP GIFT AUTH
25/35- DIAL/IP CHECK
CLERK 1 NO.000118 00001

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