Tormach PCNC 770 - Tips and Tools for Troubleshooting (equipment and procedures)

Chapter 10
175
UM10350_PCNC770_Manual_0916A
Troubleshooting
10.2 Tips and Tools for Troubleshooting (equipment and procedures)
10.2.1 Safety
During troubleshoong, the operator is exposed to more hazards than during normal operaon:
electrical tests may have to be done on live circuits; guards may have to be removed; a safety switch
may have to be overridden in order to make an observaon. Take things slow and be extra cauous.
IMPORTANT! For complete safety informaon, refer to the Safety Overview starng on page 2.
10.2.2 Tips on Controller Diagnostics
The PathPilot
®
operang system provides a status screen that is useful for troubleshoong. If calling
Tormach Technical Support, make sure you know what version of the operang system you are
running and you have recorded informaon from the Status screen and the error line.
To email the log le to Tormach Technical Support, use the File tab in the PathPilot interface to
transfer the relevant informaon to a USB ash drive.
1. Insert a USB ash drive into controller.
2. In the PathPilot interface, click the
File tab (see Figure 10.2).
3. Click the Home buon in the upper
right-hand corner (see Figure 10.2).
4. Locate and click the logle folder
(see Figure 10.2); inside this
folder, locate and highlight the
pathpilotlog.txt le.
5. Click the Copy to USB buon (see
Figure 10.2).
6. Aer the le transfers, remove the
USB ash drive from controller and
email the le to Technical Support.
10.2.3 Troubleshooting Tools
The following are some basic tools to have on hand for troubleshoong:
• Good lighng such as a trouble light, headlamp or ashlight
• A digital mulmeter that can test for AC volts up to 300V, DC volts up to 100V and resistance
from 0 to 1M ohms (Ω)
• Assorted screwdrivers: #2 and #3 Phillips, 1/8” and 3/16” at blade
• A wire stripper
• Measuring tools like a tape measure, calipers or dial indicator with magnec base
Figure 10.2