3 - 8 DS6878 Product Reference Guide
Trigger
Nothing happens when the trigger is
pulled.
No power to the digital scanner. Check the system power. If the
configuration requires a power supply,
re-connect the power supply.
Check the battery. Ensure that end cap
to battery chamber is secured.
Interface/power cables are loose. Check for loose cable connections and
re-connect cables.
Digital Scanner is disabled. For Synapse or IBM-468x mode,
enable the digital scanner via the host
interface.
The laser aiming or illumination does
not appear when the trigger is
pulled.
No power to the digital scanner. Check battery and charging contacts;
ensure that end cap to battery chamber
is secured; ensure all power and cable
connections to cradle are secure.
Interface/power cables are loose. Check battery and charging contacts;
ensure power and cable connections to
cradle are secure.
Table 3-1
Troubleshooting (Continued)
Problem Possible Causes Possible Solutions
NOTE If after performing these checks the symbol still does not scan, contact the distributor or contact Support.
See page xx for contact information.