Maintenance, Troubleshooting, and Error Codes A - 3
Troubleshooting Assistance
If an MP70XX displays any of the LED display codes preceded with an E the unit will not operate correctly unless
the error is resolved. For LED display codes preceded with a U the unit will continue to operate, although with
possible performance degradation. Under any circumstance it is recommended to review basic hardware
installation, and software configuration prior to contacting a Zebra approved Service Provider. It is often possible to
restore unit function by following the steps below.
1. Remove power from the MP70XX, POS equipment, and any auxiliary devices (hand-held scanners/cradles).
2. Inspect external cables including POS, auxiliary hand-held devices, and optional pole display (scale units only)
for proper seating in their respective connectors.
3. Inspect internal cables:
a. Scale Units Only - remove platter and confirm the scale connection cable is fully seated within the
connector in the scale unit - if necessary remove the unit from the counter-top.
Figure A-1 Bottom View, Cover On
4. Detach tower cover by lifting the center of the cover with your thumb to disengage from the tower housing and
remove.
Figure A-2 Removing the Tower Cover
To Next Page
Loading...