URL Hash Key Configured : No
Show certificate information
To view the certificate information, enter:
switch(config)# show crypto pki local-certificate
Name Usage Expiration Parent / Profile
-------------------- --------------- -------------- --------------------
cp Captive Portal 2016/08/14 default
Troubleshooting
Event Timestamp not working
Symptom
The client gets a credentials request on the web browser even though the valid credentials were already provided,
or the client is not redirected to the Captive Portal.
Cause
• ClearPass 6.5.x does not support the sending of Event Timestamp in automated workflows (manual via
Access Tracker works).
• The switch will reject CoA requests when the time on CPPM is ahead of the switch time by even a second.
Action
Set the time-window security feature in PVOS to 0:
radius-server host<CLEARPASS-IP> time-window 0
Cannot enable Captive Portal
Symptom
When running the aaa authentication captive-portal enable command, getting the following error
message:
Captive portal cannot be enabled when BYOD redirect, MAC authentication failure
redirect, or web-based authentication are enabled.
Cause
The failure is due to a mutual exclusion restriction.
Action
1. Check which one of the following are enabled: BYOD redirect, MAC authentication failure redirect, or web-
based authentication.
Chapter 9 Captive Portal for ClearPass 217